Woman buys million dollar mansion after Crypto.com mistakenly refunds $10M instead of $100
A Melbourne-based woman had requested a refund of $100 in May 2021, but was instead returned $10 million due to an internal error. Moreover, the exchange was unaware of this issue she had for seven months. The issue first became apparent during the year-end audit.
Crypto.com unsurprisingly tracked down the user and recovered the funds, telling the court that an error had occurred because the account number was entered in the payment field. So it's a classic case of PEBKAC (keyboard versus chair problem).
Crypto.com has been silent about it for seven months, so part of the money had already been transferred to a luxurious mansion outside Melbourne. However, this is the end of the money road and I'm looking forward to it. The woman, along with her sister, who kept the money in a joint account, was ordered by a judge to sell the property and return the money. This could be the end result as the case is a clear win for the exchange.
However, some have taken the opportunity to point out how the average user feels treated by the exchange.
While I admire the fact that people are pointing out the injustice of the relationship between exchanges and users, it is highly unlikely that crypto.com will become more 'human' after becoming the recipient. If anything, account managers would have to undergo more arduous training to ensure that the payment field is used for payment and the account number field is used to enter the account number when transferring funds. I have.
I'm personally in favor of validating fields so this error won't happen again in the future, but if you happen to find yourself on the receiving end with an error, try to make it less noticeable.John McAfee.
0 Comments